Wednesday, 27 July 2011

Bloody French!!

Couple win £7.8k over non-French speaking airline staff

A couple have successfully sued Air Canada after airline staff did not speak to them in French.
Michel and Lynda Thibodeau were awarded 12,000 Canadian dollars (£7,800 / US$12,500) from the lawsuit.Because Canada is a bilingual country with English and French as its official languages, national airlines by law must provide service in both tongues.
Michel complained that he was only greeted in English at the airport in Ottawa. Later, when he had ordered a 7 Up, he claimed that an English-speaking steward handed over the soft drink.
He was further angered when an announcement was made in English at the baggage carousel.
Michel can speak fluent English, but said after winning the case: "This was a violation of my linguistic rights, and you have to stand up for your rights or lose them."
In 2002, Michel lodged a complaint when a bus driver said "hello" to him instead of the French greeting "bonjour".

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